All pieces are made to order.
Foe & Dear will dispatch all orders within 1-2 weeks, and 4-6 weeks for custom or wholesale orders. Please allow 3-7 business days for CAN delivery. All other international deliveries are approximately 7–14 business days. Delivery time is calculated by adding dispatch time and delivery time.
All North American orders are shipped Canada Post expedited mail with tracking and are insured up to $100. Purchases exceeding $1000 will be shipped using Fedex or UPS and are fully insured and require a signature upon delivery. If you prefer another carrier or would like priority shipping, please contact us. Foe & Dear cannot accept responsibility for parcels lost in transit.
Duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.
It is your responsibility to make sure your purchase arrive in time for your event. Please plan ahead and allow enough time for delivery. Foe & Dear is not responsible for any items arriving late for your event.